Find answers on storage, preparation, benefits, as well as commonly asked questions
about our company, products/services, policies, and more!
Still have questions? Use our chat feature to contact us directly.
Frequently Asked Questions
Explore MediTea's FAQ guide for all things loose-leaf herbal tea.
Herbal Tea - General Questions
Herbal Tea - Brewing
Herbal Tea - Benefits
Orders, Shipping & Returns
Medical Disclaimer
Contact Us
Herbal Tea - General Questions
What is herbal tea?
Herbal tea, often referred to as a tisane or herbal infusion, is a beverage made from the infusion or decoction of herbs, spices, or other plant materials in hot water. Unlike traditional teas, which are brewed from the Camellia sinensis plant, herbal teas can include a variety of gourmet loose-leaf tea options and blends, such as chamomile, peppermint, and hibiscus. These teas are not only enjoyed for their taste, but also for their potential health benefits.
Can anyone drink herbal tea?
Herbal tea is generally considered safe for most people to consume. However, certain individuals, such as those who are pregnant or breastfeeding, may need to exercise caution or avoid specific herbal teas. Additionally, some herbs can interact with medications, so it's always advisable to consult with a healthcare professional if you have any concerns or underlying medical conditions.
How long does loose leaf tea last?
High-quality gourmet loose leaf tea can last up to two years when properly stored. The shelf life depends on how well you protect your tea from air, light, odors, and moisture. Our loose tea sampler packs are an excellent way to enjoy fresh herbal teas without the commitment to large quantities.
Is tea good for you?
Yes! Many types of tea contain antioxidants and have health-promoting properties. Wellness teas, in particular, are formulated to support various aspects of health and can be a soothing addition to a balanced diet.
Does herbal tea have caffeine?
Most herbal teas are naturally caffeine-free; however, some blends might contain plants like yerba mate or guarana that do have caffeine. Always check product descriptions if you're sensitive to caffeine.
Is herbal tea safe to drink?
Herbs are considered dietary supplements and have been used for centuries medicinally, therapeutically, and for enjoyment - they are generally considered safe to consume.
However, certain individuals, such as those who are pregnant or breastfeeding, may need to exercise caution or avoid specific herbal teas. Additionally, some herbs can interact with medications, so it's always advisable to consult with a healthcare professional if you have any concerns or underlying medical conditions.
What herbal teas are safe during pregnancy?
Certain herbal teas like ginger and peppermint are generally considered safe during pregnancy but always consult with a healthcare provider before adding new herbal products to your routine when pregnant.
Where to buy herbal tea?
You can buy high-quality herbal teas directly from our website! We offer a selection of gourmet loose leaf teas, empty tea bags that are compostable, and even custom-blended wellness teas tailored to your taste and health needs.
How to store loose leaf tea?
Store your loose leaf tea in a cool, dark place away from direct sunlight and moisture. Airtight containers are best for maintaining freshness and ensuring that your healing teas retain their therapeutic benefits.
Can you share some herbal tea blends recipes?
Absolutely! One of our favorite recipes includes blending chamomile, lavender, and mint for a calming evening brew. Visit our blog for more gourmet herbal loose leaf tea recipes with full instructions.
What is considered gourmet tea leaves?
Gourmet tea leaves refer to the finest quality, often single-origin or expertly blended leaves that offer a unique and exceptional taste experience. Our selection includes gourmet loose leaf green tea, black tea, oolong tea, and more.
What is gourmet herbal loose leaf tea?
Gourmet herbal loose leaf teas are high-quality teas that often combine herbs, fruits, flowers, and spices to create rich and complex flavor profiles meant to delight the senses.
What makes premium loose leaf tea different?
Premium loose leaf teas are made from the highest quality leaves without the dust or fannings commonly found in regular tea bags. This results in a cleaner brew with more complex flavors and aromas.
Can you recommend any gourmet tea blends?
A good place to start is the Daily Wellness Bundle which includes three popular teas, Nutritive, Focus, and Unwind. These teas taste delicious and offer a wide range of benefits from stress relief to hormonal support.
Do you carry organic loose leaf tea?
We pride ourselves on offering a wide selection of organic loose leaf teas that are grown without the use of synthetic pesticides or fertilizers ensuring a pure cup every time.
What is artisanal loose leaf tea?
Artisanal loose leaf teas are those crafted in small batches with close attention to tradition and quality. They often come from specific regions known for their excellence in tea production.
Can I sample different types before buying larger quantities?
Yes! All of our teas come in sample size bags which allow you to explore various best-loose-leaf-tea options before committing to larger amounts—perfect for discovering your new favorite!
Not sure where to start? Check out our Gourmet Loose Leaf Tea Sampler (Discovery Set), which features 12 of our favorite blends and a tea infuser to get your started!
How do artisanal loose leaf teas compare to commercial teas in terms of quality and flavor?
Artisanal loose leaf teas typically surpass commercial teas in both quality and flavor. Crafted with meticulous attention to tradition, these premium loose leaf teas are often handpicked and processed in small batches, ensuring peak freshness and a more nuanced flavor profile. Gourmet tea blends from artisanal sources also tend to be more sustainable, offering a pure, untainted cup that reflects the terroir of their origin.
What are the best practices for brewing high-quality loose leaf tea to ensure maximum flavor and benefit?
To fully enjoy the exquisite taste and health benefits of gourmet herbal loose leaf tea, start with fresh, purified water. Heat water to the right temperature—green teas fare best with cooler water around 175°F (80°C), while black and oolong teas can handle near-boiling temperatures. Measure your premium loose leaf tea carefully; about one teaspoon per cup is standard. Steep time is crucial; too short and you'll miss the depth of flavor, too long and it may turn bitter. Experiment with brewing times to find your perfect strength.
Herbal Tea - Brewing Instructions
How should herbal tea be prepared?
The preparation method can vary depending on the type of herbal tea you're brewing. In general, you'll want to steep the herbs in hot water for a certain amount of time to extract their flavors and potential benefits. We include brewing instructions on the side of each label so you can easily refer to suggested serving sizes and steep times.
How to prepare loose-leaf tea?
To prepare loose-leaf herbal tea:
- Add the desired amount of herbs to an infuser of your choice*. Typically, about one tablespoon per 10oz cup.
- Heat water to the right temperature (which varies depending on the type of tea).
- Steep the leaves in hot water using a strainer or infuser for the recommended time on the label.
- Enjoy your perfect cup of healing and wellness tea.
How much loose-leaf tea per cup?
The general recommendation is about one tablespoon of loose leaf tea per 6-8 ounces of water. For our stronger herbal blends or if you prefer a stronger cup of gourmet loose leaf tea, you might add more according to taste.
How to brew loose-leaf tea?
Brewing loose leaf tea is simple:
- Scoop one teaspoon of loose leaf into your infuser.
- Pour hot water over the leaves.
- Allow it to steep for the recommended time.
- Remove the infuser and savor your freshly brewed cup!
How to store loose leaf tea?
Store your loose leaf tea in a cool, dark place away from direct sunlight and moisture. Airtight containers are best for maintaining freshness and ensuring that your healing teas retain their therapeutic benefits.
How to brew loose leaf tea without an infuser?
If you don't have an infuser:
- Place the leaves directly into your pot or cup.
- Add hot water.
- After steeping, pour through a strainer into another cup.
- Enjoy your expertly crafted brew!
Can I use a French Press to Brew Herbal Tea?
Yes, you can definitely use a French press to brew herbal tea. Just add your loose leaf tea to the French press, pour hot water over it, and allow it to infuse for the recommended time. After steeping, push down the plunger to segregate the leaves from your freshly brewed tea. This method doesn't require separate tea infusers and provides an enjoyable and robust cup of herbal delight!
How to make loose-leaf iced tea
To make iced tea:
- Brew your loose leaf as usual but with half the amount of water. Once steeped, pour the concentrated tea into a pitcher filled with ice.
- Add cold water to dilute and stir.
- Serve over ice and garnish with lemon or fresh herbs for added flavor.
- Remember, brewing times may vary depending on the type of tea, so refer to our brewing guide for specific instructions. Enjoy your refreshing iced tea on a hot summer day!
What are the best practices for brewing high-quality loose leaf tea to ensure maximum flavor and benefit?
To fully enjoy the exquisite taste and health benefits of gourmet herbal loose leaf tea, start with fresh, purified water. Heat water to the right temperature—green teas fare best with cooler water around 175°F (80°C), while black and oolong teas can handle near-boiling temperatures. Measure your premium loose leaf tea carefully; about one teaspoon per cup is standard. Steep time is crucial; too short and you'll miss the depth of flavor, too long and it may turn bitter. Experiment with brewing times to find your perfect strength.
Herbal Tea - Benefits
What are the health benefits of herbal tea?
Herbal teas have been consumed for centuries due to their potential medicinal properties. For example, chamomile tea is known for its calming effects and may help with sleep and relaxation. Peppermint tea is believed to aid digestion and relieve stomach discomfort. Hibiscus tea has been studied for its potential to lower blood pressure. However, it's important to note that these potential benefits may vary from person to person and should not replace medical advice or treatment.
What are some herbal tea blends for detox?
Our detox herbal tea blends are specially formulated with ingredients like milk thistle, dandelion root, and lemongrass, known for their cleansing properties. These blends are designed to support your body's natural detoxification processes. Check out our Glow blend!
Which herbal tea blends have medicinal properties?
Many of our premium loose leaf teas are crafted with medicinal properties in mind. For example, ingredients like echinacea are included in blends to support immune health, while others like turmeric and ginger offer anti-inflammatory benefits. Check out our "Shop by Benefit" page to find the perfect blend!
Are there herbal tea blends for colds and flu?
Yes, we offer gourmet tea blends specifically designed to soothe symptoms of colds and flu. These contain a mix of elderberry, echinacea, and ginger—all known for their immune-boosting effects.
What is artisanal loose leaf tea?
Artisanal loose leaf teas are those crafted in small batches with close attention to tradition and quality. They often come from specific regions known for their excellence in tea production.
How do artisanal loose leaf teas compare to commercial teas in terms of quality and flavor?
Artisanal loose leaf teas typically surpass commercial teas in both quality and flavor. Crafted with meticulous attention to tradition, these premium loose leaf teas are often handpicked and processed in small batches, ensuring peak freshness and a more nuanced flavor profile. Gourmet tea blends from artisanal sources also tend to be more sustainable, offering a pure, untainted cup that reflects the terroir of their origin.
Orders, Shipping & Returns
1. General Questions
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website. If you've misplaced the tracking email, don't worry! Simply click the "Chat" button at the bottom of your screen and click "Track my Order", which will prompt you to enter your order # and email. If you're still having trouble, ask for help in the Chat and we'll be happy to provide you with your tracking details.
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact us as soon as possible using the Chat feature. If we have not yet shipped your order, we would be happy to accommodate your request.
2. Shipping Policy
Shipping Cost:
We are happy to offer our customers FREE SHIPPING on all U.S. Domestic orders $59 and over, except for certain items. (Subject to change). For orders under $59, a flat fee of $5.50 is applied.
Processing time:
Our standard processing time (from when you place your order to when we ship your order) is typically 1-5 business days, subject to our current order volume.
Your order may ship as soon as the same/next day, though we cannot make any guarantees unless expedited / rush processing is added to your order.
Shipping Time:
Actual time in transit (from when we ship your order to when you receive it) will depend on the shipping method you choose at checkout and is the sole responsibility of the shipping provider.
Our preferred shipping service for US orders is USPS Priority Mail, or USPS Ground Advantage (depending on total order weight). Tracking is provided for all orders.
Expedited Shipping Options:
You may have the option to purchase expedited shipping at checkout at carrier-calculated rates (typically USPS Express Mail). Packages shipped via Express Mail often have a 1-2 day transit time, as opposed to 1-5 with standard shipping methods.
We do our best to prioritize processing orders with expedited shipping and, in most cases, will process and ship those orders the same or the next business day. However, we cannot guarantee a specific processing time unless expedited / rush processing is added to your order.
Carrier Delays:
While rare and unfortunate, we cannot be responsible for carrier delays as they are out of our control. This refers to a package that is eventually delivered but encounters an in-transit delay which causes a later-than-expected delivery date.
Package returned to sender:
If the carrier returns the package to us because it was unsuccessfully delivered, please contact us so we can provide a replacement shipment. Additional shipping charges may apply for an insufficient address provided at checkout (i.e., missing Apt. #, other incorrect details) or if the recipient refuses the package at delivery.
We will use our discretion for any additional shipping charges to reach a fair and reasonable outcome.
Package lost or damaged during shipment:
In the rare event the carrier deems the package lost, or if it arrives damaged, please contact us so we can help rectify the issue and send a replacement. We reserve the right to verify the package was lost using carrier tracking and any other methods available.
You may be required to provide verification of the incident to our shipping insurance provider to support the claim. For damage claims, you should be prepared to provide photo evidence of the damaged goods and the packaging they arrived in.
3. Digital Downloads
I purchased a digital product. How do I download it?
Your digital files will be available to download momentarily after you place a successful order containing a digital product. You will receive an order confirmation email and a separate email containing the download link. Please check your spam folder if you do not see the email.
If you have any issues accessing or downloading your purchased content, please contact us so we can help.
4. Returns and Exchanges
Refund Policy
Due to the nature of our products, we typically do not accept returns or exchanges unless the item is defective. You can contact us with any return questions at support@mediteawellness.com.
Damages & Issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right.
Refunds & Replacements
In the case of items received that fall under "damages and issues", we will notify you once we’ve received and inspected your return and let you know if the refund was approved or not.
If approved, you have the option for the following at no additional cost:
- Receive a replacement of your original order.
- Receive a refund on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund, too.
Medical Disclaimer
You should consult your physician or other health care professional before using any vitamins or supplements, particularly if you are pregnant, plan to become pregnant, are breastfeeding, taking any medications, have a history of high blood pressure or heart disease, or if you have ever experienced chest pain, smoke, have high cholesterol, are obese, or have a health problem that could be made worse by a change in diet.
Statements made about MediTea's products have not been evaluated by the Food and Drug Administration. Like all dietary supplements, our products are not intended to diagnose, treat, cure or prevent any condition or disease.
MediTea does not provide medical advice. If you experience a medical emergency, go to your nearest emergency facility or call 911 immediately. Do not rely on the products or MediTea to treat or diagnose any emergency or non-emergency medical or psychiatric condition.
Please refer to our Terms of Service for more details on this Medical Disclaimer.
Contact Us
Support and Inquiries:
support@mediteawellness.com
support@mediteawellness.com
Chat with us
Click the chat icon on the bottom left of your screen, and we'll be with you shortly!
If you navigate off our website, you'll receive our response to your email.